FAQs
Collapsible content
Ordering
How to place an order:
Answer text here
Can I add items to an existing order?
Answer here
Can I collect my order in-store?
Answer here
Payment
What payment methods do you take?
All orders are processed through PayPal
How many titles do you stock?
Why can't I buy used vinyl on here?
Can I order new vinyl?
What if my vinyl is damaged?
I don't like the record I bought, can I swap it?
Can I listen to a record in your shop?
Shipping
How do I know when my product has shipped?
Answer here
Can I track my order?
Answer here
What is your return policy?
Answer here
Gift cards
What do I do if a gift card is faulty or declined?
Record sizes & quality
What are the standard sizes of records?
Answer here
How do they affect playability and sound quality?
Answer here
How should I store my records?
Answer here
Can I film in the shop?
Answer here