Shipping & Returns Policy

Shipping

Shipping options are as follows:

Standard shipping £3.90 covers the delivery of two items of either new or used vinyl, one item of vintage clothing, and two items of merchandise. Items will be securely packaged, tracked and insured.

Item will be shipped within 1 working day, and will be delivered within 2-3 days.

Shipped by Royal mail

 

Shipping outside of the UK

Please contact us for further information about shipping outside the UK. We can ship to anywhere in the world, but prices vary for different countries.

Typically a shipment of 1-2 Lps within Europe costs around £5.00, while Shipping to Countries such as Australia, Thailand, America and Sri-Lanka cost £15.00

Please Message us directly for a quote on shipping prices to countries outside the UK

 

Returns policy

Here at The Record Store we are committed to providing excellent customer service. If you aren’t 100% happy with your purchase please do not hesitate to contact us and we will offer you a full refund or replacement. In order to receive a refund or replacement, you must contact us within 7 days after the item has been delivered. When contacting us please remember to quote your order number to help us answer your query quickly and efficiently. All clothing must still have the original tags attached, new vinyl must still be sealed, and used vinyl will only be accepted in the condition it was delivered.